
In an era where digital identity is increasingly critical, the challenge was to streamline identity verification processes while simultaneously reducing acquisition costs and driving substantial new customer acquisition. The aim was to elevate website traffic and engagement metrics, thereby fortifying Onfido’s position as a leader in digital authentication.
Onfido embarked on a multifaceted approach, beginning with rectifying Google Ad conversion tagging to ensure accurate tracking of campaign performance. Additionally, strategic optimization of LinkedIn advertising efforts was employed to target key decision-makers effectively. By aligning these efforts with the overarching marketing objectives, Onfido significantly enhanced acquisition efficiency and amplified website traffic and engagement metrics.

84% Surge in Leads: Onfido’s strategic initiatives led to a substantial increase in leads, indicating heightened interest and engagement among prospective customers.
54% Reduction in Cost Per Lead: By optimizing advertising efforts and streamlining conversion tracking, Onfido achieved remarkable cost savings, enhancing the overall efficiency of its acquisition strategy.
20% Improvement in Efficiency via Google Ads and LinkedIn: Strategic optimization of Google Ads and LinkedIn advertising not only amplified reach but also improved the effectiveness of customer acquisition efforts.
